So you have your client site cloned and are ready to see if its ready for Joomla 4. The next steps are as follows:
So you've done this and everything should be compatible and you are ready to try the upgrade to Joomla 4. OR if you like living dangerously and want to see how bad things are without being sure of extension compatibility. The next step is to edit the site entry again and on the 'Advanced Settings' tab you should set the "Joomla! update server" to 'Joomla Next', click 'save and close' and run the core version check again (short cut is to click the green Joomla icon under the 'core' column heading - this should then offer Joomla 4.0.0 as the next upgrade.
BEFORE YOU DO ANYTHING ELSE - you MUST make sure that the YourSites system plugin is ordered first on the client site. If you don't do this then you may not be able to diagnose and fix any serious issues caused by other incompatible plugins.
MAKE SURE YOU ARE TESTING THE CLONE SITE and then click this icon again (or apply the Jooomla update from the top blue menu dropdown) and your client site should be upgraded to Joomla 4.
Open the client site iself in another tab/window of your browser - hopefully everything works ok, perhaps with some styling issues you need to resolve. BUT it could be BAD - and by BAD we mean REALLY BAD. You could have a white screen, a partial webpage or a 500 error message. Even worse you may not be able to access the backend of the site to sort things out!. What can you do?
Thankfully YourSites has some tools that may be able to help diagnose and resolve these issues.
In these screenshots I have deliberately upgraded my test site without ensuring the compatibility of extensions and templates I have installed. After performing the Joomla upgrade to version 4.0.0 I am unable to access the frontend or backend of my site.
We can't even login to the backend of the site to resolve the situation. BUT all may not be lost. In the site list of YourSites select the broken clone and then 'Site Checks=>Diagnose Fatal Error (Backend)' (or Frontend if the problem doesn't affect the backend of the client site.
We can now see that it is the adminExile plugin causing the problem on this cloned upgrade - we should have upgraded it first!! BUT we can now go to the list of extensions for this site and find this plugin and then disable it.
Remember to clear the Joomla cache for this site in the list of sites (otherwise the system plugin cache will not be cleared and disabling the plugin will have no effect).
We can then repeat this exercise to disable all the problematic plugins on the upgraded site. REMEMBER to keep a note of the offending plugins so you can look for upgrades or replacements.
We love every single one of our users, without you YourSites simply couldn't happen! So we would love a review at the Joomla! JED so we can let others know about us too, please take a minute to write a review:
If you feel you have something negative to say, we would implore you to speak to us first, as we really really don't want anyone to be unhappy!